Practice Requirement – effective 19 July 2021

We’d like to advise that from Monday 19 July 2021, we will still be requesting our staff and patient to wear face masks / coverings whilst in our Practices, in line with current Government guidance.

Patients are required to continue to wear a face mask / covering in all healthcare settings, primarily to protect others, so doing so – unless exempt – is key to preventing spread of infection.

We will be maintaining our social distancing rules and protect our staff and patients at Osmaston Road and Keldholme Lane, please ensure you follow the signs displayed and practice social distancing at all times.

Please note at Osmaston Road our front door will remain closed to ensure we are practicing social distancing, our back door will remain open for our patients.

We will continue to only invite patients into the building for one of the following reasons between 08:00 and 18:30, Monday to Friday (excluding Bank Holidays):

  • Pre-booked face to face appointment with a clinician
  • Collecting a document / sample pot / prescription
  • Dropping off a document / sample
  • Dropping off a prescription (please use the prescription boxes outside)

Please do not enter the Practice otherwise.

All other queries and appointment requests will continue to be taken via telephone, please contact the Practice on either 01332 348845 or 01332 571677.

We would like to thank you for your continued patience and understanding.

For more information about the current Government guidance please visit: /

Thank you from all the team at Haven