Care Quality Commission

Since April 2013 it has been a requirement by law that all GP Surgeries and providers of health care (including walk-in centres and care homes) are registered with the Care Quality Commission (CQC).

This is a requirement of The Health and Social Care Act 2008 which introduced a single registration system that applies to health and adult social care services.

The CQC is an independent regulator of all health and adult social care in England. The aim is to ensure all health care providers meet essential standards of quality of care.

Haven Medical Centre is registered for both sites with the CQC.

The CQC can give 48 hours notice of an inspection or sooner if a need arises and these inspections can involve patients. The CQC has a range of legal powers to make sure providers meet the required standards including fines and public warnings. When necessary, CQC can also use criminal or civil law, including prosecution, suspension or, in the most serious cases, cancellation of a provider’s registration.